Phoenixville Hospital receives certifications for Primary Stroke Center, Hip and Knee Replacement

Phoenixville Hospital-Tower Health recently underwent two on-site reviews by The Joint Commission — receiving certifications for its Primary Stroke Center and Advanced Hip and Knee Replacement.

The hospital once again earned The Joint Commission’s Gold Seal of Approval and the American Stroke Association’s Heart-Check mark for Primary Stroke Center certification.

During the onsite review by The Joint Commission, reviewers evaluated compliance with related certification standards, including: Program management, door-to-CT scan times, how quickly patients received thrombolytic medication, and the delivery and facilitation of quality clinical care, according to a press release.

“Primary Stroke Certification recognizes health care organizations committed to fostering continuous quality improvement in patient safety and quality of care,” Mark Pelletier, RN, MS, chief operating officer, accreditation and certification operations, and chief nursing executive for The Joint Commission, said in a statement. “We commend Phoenixville Hospital for using certification to reduce variation in its clinical processes and to strengthen its program structure and management framework for stroke patients.”

Joint Commission standards are developed in consultation with health care experts and providers, measurement experts and patients. The reviewers also conducted on-site observations and interviews.

“Receiving the Joint Commission’s Gold Seal of Approval is a great endorsement and reinforces what I already know — we have an outstanding stroke team who cares about patients,” Rich Newell, president and CEO, Phoenixville Hospital and Pottstown Hospital, said in a statement.

The hospital also received The Joint Commission’s Gold Seal of Approval for Advanced Certification for Total Hip and Total Knee Replacement. It is the third time Phoenixville Hospital has received the designation.

The advanced certification is for Joint Commission-accredited hospitals, critical access hospitals and ambulatory surgery centers “seeking to elevate the quality, consistency and safety of their services and patient care,” according to the release.

The certification is awarded for a two-year period. It was developed in response to the growing number of patients undergoing total hip or total knee replacement surgery, as well as the increased focus on clinical evidence-based patient care, “as it relates to pain management, quality of life issues, functional limitation in mobility and the return to normal daily activities.”

During the August onsite review, Joint Commission experts evaluated compliance with advanced disease-specific care standards and total hip and total knee replacement requirements, including: Orthopedic consultation, and pre-operative, intraoperative and post-surgical orthopedic surgeon follow-up care.

“Our philosophy of wellness, early patient mobility and customized pain relieving protocols to possibly allow faster rehab and discharge after overnight stay and excellence in patient care is what makes our program unique. We have received top patient satisfaction scores since the start of our program,” Charlene Burkholder, MSN, CRNP, director, orthopedic service line, Phoenixville Hospital, said in a statement.

In addition to receiving certification, the orthopedic service line at Phoenixville Hospital recently renovated its unit to include a new nurse’s station with the latest technology, updated patient rooms and a dedicated gym, according to the release.

Newell added that he is “extraordinarily proud” of the hospital’s orthopedics team for its dedication to improving patient outcomes and providing “the high-quality care they deserve close to home.”

To learn more about Phoenixville Hospital’s Total Joint Replacement Program, please visit towerhealth.org or call 610-983-1208.

The Joint Commission, founded in 1951, accredits and certifies more than 21,000 health care organizations and programs in the United States. For more information visit www.jointcommission.org.

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